Connectivity issues 2012-01-29 (4:43pm-5:25pm CET)

From 4:43pm to 5:25pm CET we experienced high package loss on our upstream connection to the data center.

The cause of this was a malware infestation on a customer VM. No infrastructure components appear to have been compromised.

Connectivity has been reliable again since stopping the malware process.

The affected VM has been stopped and we are in contact with the customer to resolve the issue.

Maintenance for mail.gocept.net at 2012-01-04 22:00–23:00 CET

A maintenance window for mail.gocept.net services is scheduled for Wednesday 2012-01-04 between 22:00 and 23:00 CET. Please note that during this period, the mail server mail.gocept.net will be offline.

Customer VMs will not be affected directly but VMs using mail.gocept.net as relay might experience mail delivery delays. No mail will be lost.

This maintenance includes disk capacity upgrades.