Slow response times last night

In the night from 2013-11-26 21:00 and 2013-11-27 07:00 we temporarily experienced increased response times for services hosted with us.

According to our data center operator this was caused due to an issue at DECIX (Frankfurt) where maintenance operations caused temporary outages and reduced peering sessions.

This caused packet loss and slowed down aspects of various processes involved in delivering your services, like DNS lookups, downloads, etc.

We apologize for any inconvenience - unfortunately there is nothing we can directly do about the availability of major internet exchanges. However, the people at DECIX are aware of their importance and we are sure they will respond to this incident accordingly.